Patient’s Rights

People at Afyon Kocatepe University Hospital has the rights;

To receive healthcare in general;
within the framework of equity and justices everyone has the right to benefit from the activities that promote healthy living and preventive health services.

To access to service in an equal manner;
without taking into consideration the racial, linguistic, religous, sectual, gender, political, economic and social, everyone has the right to receive equal service.

To receive information;
everyone has the right to learn different alternatives of service and opportunity.

To choose the facility;
everyone has the right to to choose the health facility or to change it and has the right to receive the health care from that organization.

To know, choose and change the staff;
everyone has the right to learn the identity, the duty and the titles of the doctors and other staff who will or is giving health care and have the right to choose and change the staff.

To request information;
everyone has the right to get any kind of information either orally or written about his/her health situation.

To keep his/her privacy;
everyone has the right to receive health care in an environment which is appropriate to privacy.

To informed consent;
everyone has the right to receive health care within the framework of informed consent.

To reject and terminate;
everyone has the right to reject or terminate the treatment.

To safety;
everyone has the right to receive health care in a safe environment.

To observe their religious beliefs;
within the framework of the opprotunities of the establishment and the measures taken by the management, everyone has the right to observe their religious beliefs.

To be respected;
everyone has the right to receive health care in a respectful, attentive, genial, kind and compassionate manner.

To comfort;
everyone has the right to receive health care where all hygienic conditions are met and all sources of irritation and discomfort are eliminated.

To receive visitors;
everyone has the right to receive visitors inaccordance with the principles and procedures of the hospital.

To have an overnight companion during stay at the hospital;
everyone has the right to have an overnight companion.

To appeal, complain and open a lawsuit;
in case of infringement of their rights, everyone has the right to appeal, complain and open a lawsuit within the framework of healthcare legislation.

To receive countinous healthcare;
everyone has the right to receive uninterrupted healthcare.